DAMAGED PRODUCTS, DEFECTIVE PRODUCTS, AND INCORRECTLY SUPPLIED PRODUCT
You must notify us within 7 days that the product is defective or if you would like to do an an exchange.
..Email us with the proof that the product was defective or damaged, either by taking a picture or a video
With Local Pick Up you can come in the store and do exchange a receipt is required for all exchanges
When its via courier, We will replace the product with another copy of the same product, and will courier it to you
If another copy of the same product is not available, we will refund the full amount of the purchase.
although every effort is made to ensure stock is available, circumstances beyond either our, or our supplier’s control may cause delays, but we will always endeavor to provide the stock within the shortest time period
TERMS AND CONDITIONS FOR TAROT CARDS
When purchasing tarot cards, the product can be exchanged within 7 days and must be in its original sealing
TERMS AND CONDITIONS FOR GIFT CARDS
Gift cards are valid from the date of issue and cannot be exchanged for cash